CTG Express Shipping

We are thrilled to introduce CTG Express – a cost-effective small parcel delivery solution specifically designed for customers in the U.S. and EU.

Our process is straightforward:
When you place an order on chineseteagroup.com and select CTG Express, we consolidate all CTG Express orders every 3 days and dispatch them to the airport logistics center. ChineseTeaGroup logistics team handles all export customs clearance procedures and coordinates international air freight.

Upon arrival in the destination country, your local logistics partners (e.g., DHL, UPS, USPS) will initiate import customs clearance and manage last-mile delivery. You will receive a shipping confirmation email with a carrier tracking number within 24 hours after the shipment is dispatched.

Please note: Tracking details will automatically activate once customs clearance is completed. You can monitor your package using the tracking number provided via email or directly through your "My Account" portal.

Estimated delivery timeframe: Approximately 1–3 weeks.